Your privacy is and will always be important to us. Our Privacy Notice is designed to provide transparency into our data practices in a format that is easy to read and navigate. Please read the sections below to understand how we collect, use, share and safeguard your information in order to offer you the most seamless customer service experience imaginable.
We may collect three main types of information related to you or your use of our products and services:
We may use the information we collect to:
When you visit our website, attend a sponsored marketing event, contact us with questions or for product information (in person, online, telephone, and email), we may collect a variety of information from or about you, your client, your project, or from third parties. For example, data we collect may include:
|Categories of Data||Description||Purpose|
|Contact Information||Your name, address, region, email, phone number, contact preference||To communicate with you, process your request, and provide products or services|
|Communications or interactions||Your requests for information, calls, emails, or in-person communications, product demonstrations, and requests for proposals or price quotations.||To communicate with you, confirm eligibility, and provide products or services|
|Network activity information||Your device model, browser type, operating system, region, IP address, pixel tags, cookies||Optimize website and app performance, and analytics|
Cookies: Cookies are pieces of information stored directly on the computer that you are using. Cookies allow us to collect information such as browser type, pages visited, language preferences, and other web traffic data. We, and our service providers, use the information for security purposes, to facilitate online navigation, to display information more effectively, and to personalize your experience. We also gather statistical information about website usage in order to continually improve design and functionality. These cookies are necessary for the provision of our services.
Pixel tags and other similar technologies: Pixel tags (also known as web beacons and clear GIFs) may be used in connection with some digital services to, for example, track the click-through action of the communication. This means we are able to tell whether an email has been opened, so that we may determine the success of a particular campaign, and compile statistics about usage of the digital services and response rates. If you prefer not to allow this function, you may choose to not click text or graphic links in the email communication you receive from us, or unsubscribe from such communications in its entirety.
We may share information with:
We limit how, and with who, we share your personal data. Examples of when we may share your information include, payment processing, order fulfillment, product installation, customer service, marketing, financing, and other similar services.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including as described in this Privacy Notice, in our service-specific notices, or as required by law. When assessing retention periods, we carefully examine whether it is necessary to retain the personal data collected and, if retention is required, work to retain the data for the shortest possible period permissible under law.
When we process personal data about you, we do so with your consent and/or as required to provide the products or services you use, operate our business, meet our contractual and legal obligations, protect the security of our systems, products, and our customers, or fulfill other legitimate interests of COLUMBIA Technologies as described in this section. We do not share information that personally identifies you with unaffiliated third parties for their marketing purposes unless you opt-in to that sharing.
Except as described here, we may also collect, use, and share information that does not, on its own, personally identify you. Such information may be used for any purpose, including for example, for operational or research purposes, for industry analysis, to improve or modify our products and services, to better tailor our products and services to your needs, and where legally required.
Should you have any privacy questions or comments, or to opt-out from certain services or submit a data privacy request, please contact us.
Updated September 2021